Effective Date: August 30, 2025
Company Name: Finserve Global Pvt. Ltd.
Email: info@finserveglobal.com
At Finserve Global Pvt. Ltd. (“we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, use our services, or interact with us. By accessing or using our website, you agree to the terms described in this policy.
1. Information We Collect
We may collect both personal and non-personal information to provide better services, including but not limited to:
- Personal Information: Name, email address, phone number, company details, billing and payment details, and any other information you voluntarily provide.
- Non-Personal Information: Browser type, device information, IP address, cookies, and website usage patterns.
- Service Data: If you engage in accounting, HR, IT, or other business services with us, we may collect and process data provided by you for operational purposes.
2. How We Use Your Information
Your data is collected to:
- Provide and improve our accounting, IT, HR, and outsourcing services.
- Personalize user experience on our website.
- Communicate with you regarding services, promotions, or support.
- Process transactions and maintain accurate business records.
- Ensure legal and regulatory compliance.
We never sell your personal data to third parties.
3. Cookies and Tracking Technologies
Our website uses cookies to improve browsing experience, analyze traffic, and understand user behavior. You can manage cookie preferences through your browser settings.
4. Data Sharing and Disclosure
We may share your data with trusted third parties only in the following cases:
- With service providers who support our operations (e.g., payment processors, IT systems).
- When required by law or regulatory authorities.
- During mergers, acquisitions, or restructuring of our business.
All third parties are bound by confidentiality agreements to protect your information.
5. Data Security
We implement industry-standard encryption, firewalls, and access controls to safeguard your personal information. However, no method of online transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. International Data Transfers
Since we operate globally from Kathmandu, Colombo, and Dubai, your data may be stored or processed outside your country of residence. We ensure that all international transfers comply with applicable data protection regulations.
7. Your Rights
You have the right to:
- Access and request a copy of your personal data.
- Correct or update inaccurate information.
- Request deletion of your personal data (subject to legal requirements).
- Withdraw consent for marketing communications.
To exercise your rights, please contact us at info@finserveglobal.com.
8. Data Retention
We retain personal data only as long as necessary for business operations, legal obligations, or until you request deletion.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.
10. Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in laws or business practices. Updates will be posted on this page with the revised “Effective Date.”
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:
Email: info@finserveglobal.com
Finserve Global Pvt. Ltd.