Effective Date: 30th August 2025
Company Name: Finserve Global Pvt. Ltd.
Email: info@finserveglobal.com
1. Acceptance of Terms
By accessing or using our website, services, or solutions (including but not limited to Outsourced Accounting & Finance, HR & People Operations, Remote Staff Augmentation, Technology & Digital Solutions, Creative & Branding Services, and Learning Lab training programs), you agree to comply with and be legally bound by these Terms of Service. If you do not agree, please discontinue use immediately.
2. Services Overview
Finserve Global provides a wide range of professional services designed to support businesses worldwide, including but not limited to:
Offshore Accounting & Finance support
HR & People Operations
Remote Staff Augmentation
Technology & Digital Solutions
Creative & Branding Services
Training & Development (Learning Lab)
These services may be updated, modified, or discontinued from time to time based on business needs.
3. Eligibility
You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our services. By using our services, you represent and warrant that you meet these requirements.
4. User Responsibilities
When engaging with Finserve Global, you agree to:
Provide accurate and updated information when requested.
Use our services only for lawful business purposes.
Maintain the confidentiality of login credentials, documents, or data shared through our systems.
Refrain from misusing, reselling, or reverse-engineering our solutions.
5. Fees, Payments & Taxes
All fees for services will be communicated through proposals, agreements, or invoices.
Payments must be made in the agreed currency and within the specified timeline.
Clients are responsible for any applicable taxes, duties, or government charges in their respective jurisdictions.
Late payments may attract penalties or suspension of services.
6. Confidentiality & Data Protection
We understand the sensitive nature of client data. Finserve Global ensures:
All client financial, HR, or proprietary information remains confidential.
We implement industry-standard security practices to safeguard data.
We comply with relevant data privacy laws and align with our Privacy Policy.
7. Intellectual Property
All content, training materials, designs, and software provided by Finserve Global remain our intellectual property unless otherwise agreed in writing.
Clients retain ownership of their raw business data and documentation.
Unauthorized reproduction, distribution, or resale of our intellectual property is prohibited.
8. Service Delivery & Limitations
While Finserve Global strives to deliver high-quality services, we do not guarantee:
Uninterrupted availability of services (due to unforeseen technical or external issues).
Absolute error-free outputs in cases where data provided by clients is incomplete or incorrect.
Outcomes dependent on third-party platforms (e.g., QuickBooks, Xero, HRIS, cloud providers).
9. Third-Party Tools & Integrations
Our services may include integrations with third-party software (e.g., QBO, Xero, Zapier, Google Workspace, etc.). Finserve Global is not liable for:
Downtime or disruptions caused by these external tools.
Changes in pricing, features, or policies of third-party providers.
10. Training & Learning Lab Programs
Training content is designed and delivered by industry experts.
Certifications or completion documents may be provided where applicable.
Finserve Global is not responsible for career placements or guaranteed results from training.
11. Limitation of Liability
To the maximum extent permitted by law:
Finserve Global shall not be liable for indirect, incidental, or consequential damages.
Our total liability for any claim shall not exceed the amount paid by the client for the service in question.
12. Termination of Services
We may suspend or terminate services if:
Payments are overdue.
There is misuse, fraud, or violation of our terms.
Either party provides a written notice of termination (subject to contract terms).
13. Governing Law & Jurisdiction
These Terms are governed by the laws of Nepal. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kathmandu, Nepal, unless agreed otherwise in writing.
14. Updates to Terms
Finserve Global may update these Terms of Service from time to time to reflect changes in laws, business practices, or service offerings. Updated terms will be posted on our website with a new effective date.
15. Contact Us
For any questions or concerns about these Terms of Service, please contact:
Email: info@finserveglobal.com
Finserve Global Pvt. Ltd., Kathmandu, Nepal