Talent acquisition & interviewing

FinServe’s HR service streamlines your hiring process by managing every step — from job description to onboarding. We handle sourcing, screening, and structured interviewing to ensure you bring in the right talent that adds lasting value to your team.

What it is: Comprehensive, end-to-end hiring — from JD creation to offer rollout.

What you get: Detailed role scorecards, multi-channel candidate sourcing, skills assessments, structured interviews, and reference checks.

How it works: Kickoff → JD & scorecard setup → sourcing → screening → panel interviews → shortlist → offer & onboarding handoff.

Metrics/SLAs: Time-to-shortlist within 5–7 days; candidate NPS ≥60.

Add-ons: Employer branding toolkit and hiring manager training.

Employee Relations & Performance Support – FinServe HR Service

As a leading recruitment company offering comprehensive HR services, FinServe helps you strengthen employee relations and boost performance across your organization. Our HR experts assist in resolving workplace concerns, fostering engagement, and designing performance frameworks that keep your team motivated and high-performing.

What it is: Proactive HR service, support focused on engagement, feedback, and conflict resolution.

What you get: 1:1 performance frameworks, pulse surveys, performance improvement plans (PIPs), and detailed case documentation.

How it works: Intake → neutral assessment → action plan → manager coaching → outcome tracking.
Metrics/SLAs: Resolution plan delivered within 5 business days; engagement scores monitored quarterly.

Add-ons: Mediation workshops and customized manager coaching sessions.

Policy Drafting, Handbooks & Compliance Tracking – FinServe HR Service

As a trusted recruitment company offering full-scale HR services, FinServe helps you establish clear, compliant, and people-centric HR frameworks. We craft customized HR policies and employee handbooks aligned with local labor laws and your company culture, ensuring legal compliance and organizational consistency.

What it is: Practical, locally compliant HR policies and employee handbooks tailored to your organization.

What you get: Comprehensive policy suite (leave, conduct, IT/security, DEI), branded handbook in PDF format, acknowledgment tracking, and update logs.

How it works: Legal baseline → HR policy customization → stakeholder review → rollout & employee training.

Metrics/SLAs: 100% employee acknowledgment within 14 days of launch.

Add-ons: Annual policy audit and real-time compliance dashboard.

Onboarding, Offboarding & HRIS Hygiene – FinServe HR Solution

As a trusted recruitment company and provider of comprehensive human resource services, FinServe delivers a seamless HR solution that manages the entire employee lifecycle. From structured onboarding to proper offboarding and accurate HRIS management, we ensure your people operations run smoothly and efficiently.

What it is: Structured management of the employee lifecycle.

What you get: Onboarding/offboarding checklists, document kits, background verification, asset issuance/return, and exit formalities.

How it works: Pre-boarding → Day‑1 setup → 30/60/90-day plans → exit workflow with knowledge capture.

Metrics/SLAs: Day‑1 onboarding completion ≥95%; offboarding finalized within 3 business days.

Add-ons: E-signature setup and ID/insurance coordination.

 

Timesheets, Leave, Payroll Inputs & Benefits Coordination – FinServe HR Solution

With FinServe’s seamless HR solution to manage timesheets, leave tracking, payroll inputs, and benefits coordination. We ensure accurate payroll processing and a smooth employee experience every month.

What it is: Precise capture of time and leave data, consolidated payroll inputs, and benefits administration.

What you get: Payroll cut-off calendars, validated timesheets, leave accrual tracking, benefits enrollment management, and payroll input files for providers.

How it works: Weekly validation → exception resolution → pre-payroll checklist → approvals → secure handoff.

Metrics/SLAs: Payroll input accuracy ≥99.5%; disputes resolved within 2 business days.

 Add-ons: Overtime policy design and shift scheduling support.